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Internal Affairs/ Professional Standards & Accountability

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Complaints and Compliments 

Your valid complaints and criticisms help us to protect the community from possible misconduct by police employees. At the same time, a thorough and impartial investigation procedure helps protect police employees from unwarranted charges when they perform their duties properly.

Things to Remember

  • You need not be a part of an incident to make a complaint.
  • You do not have to know any of the persons involved.
  • You may make a complaint as a witness to an incident.
  • If you believe you have a valid complaint, constructive criticism, or police personnel have conducted themselves improperly...you can report it.
  • Our goal is to give you the best possible police service and quality of personnel.

Filing a Complaint, or Making a Compliment

A compliment or complaint may be made orally or in writing at any time of the day or night to any police supervisory personnel. Usually, an explanation of the situation in person, by telephone, or by mail is all that is needed to initiate a review or investigation of the matter. If you call or come to the Police Department, you will be referred to an on-duty supervisor.

Phone:

  • Monday through Friday 6:00 am. to 6:00 p.m. call (510) 790-6800, then dial "0" to speak to a Records Clerk and request the Watch Commander.
  • Weekends and after hours call (510) 790-6800, then dial "3" to speak to a dispatcher and request the Watch Commander.

Write:

Chief of Police
Fremont Police Department
2000 Stevenson Blvd.
Fremont, CA 94537

Email:

InternalAffairs@fremont.gov

Online:

Compliments may also be submitted online

When making a complaint, please try to include as much of the following information as possible, such as employee(s) name, badge number, and/or vehicle number. If you do not have this information, simply explain what happened by providing the date, time, and location of the incident. 

Interview Process for Complaints
Complaint Classification
Investigation Information

Contact 

The Office of Internal Affairs/Professional Standards & Accountability is led by two Sergeants. 

If you are not satisfied with the disposition in the matter, you may contact the Office of the Chief of Police or the following agencies:

  • District Attorney's Office
    39439 Paseo Padre Parkway
    Fremont, CA 94538
    Phone: (510) 795-2500
  • Federal Bureau of Investigations (FBI)
    22320 Foothill Boulevard
    Hayward, CA 94550
    Phone: (510) 886-7447 


FAQs

  • How to submit a compliment or complaint?
  • What is a complaint?
  • What is a concern?
  • What is a procedural question?
  • Who may make a complaint?
  • Why is your complaint important?
More FAQs